Ordering Information

We do not have a storefront showroom, but if you live near Westborough, MA, or plan to visit the Boston area you're welcome to make an appointment to stop by our studio and try out instruments to your heart's content. Otherwise, we can ship instruments to you. If you are unable to try the instrument in person, we'll be glad to correspond with you via e-mail or U.S. mail to answer specific questions or help you compare different instruments. Our postal address is below. Please contact us via e-mail, U.S. mail or phone before you send money to order an instrument, to be sure that it hasn't already been sold!

Shipping
Postage and packing is additional for each instrument. We usually ship ground UPS. Depending on the weight and size of your instrument and how far you are from Massachusetts, the total cost is probably between $5 and $25.

Payment
We can accept check or money order. We can also accept payment by credit card (Visa, Mastercard) using PayPal, an online payment service. There is no additional charge to you for paying by credit card.

Satisfaction Guaranteed
Your full unconditional satisfaction is guaranteed or you may return any item within 15 days for a full refund, excluding shipping charges.

Special Orders
If you are interested in a commissioned or custom instrument please send e-mail. We'd love to discuss any ideas you may have.

Inquiries and orders should be sent to:
Burnt Earth
P.O. Box 452
Grafton, MA 01519

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